Merge pull request #26495 from overleaf/rh-prevent-pause-cancel-last-term

Redirect to support if trying to cancel in last month of pause

GitOrigin-RevId: d92f84c79482bb7c409f4e3070337b0ac958756a

services/web/frontend/js/features/subscription/components/dashboard/states/active/cancel-subscription-button.tsx

@@ -4,6 +4,7 @@ import { useSubscriptionDashboardContext } from '../../../../context/subscriptio
 import OLButton from '@/features/ui/components/ol/ol-button'
 import { PaidSubscription } from '../../../../../../../../types/subscription/dashboard/subscription'
 import { useFeatureFlag } from '@/shared/context/split-test-context'
+import { useLocation } from '@/shared/hooks/use-location'
 
 export function CancelSubscriptionButton() {
   const { t } = useTranslation()
@@ -13,6 +14,7 @@ export function CancelSubscriptionButton() {
     setModalIdShown,
     setShowCancellation,
   } = useSubscriptionDashboardContext()
+  const location = useLocation()
 
   const subscription = personalSubscription as PaidSubscription
   const isInTrial =
@@ -29,14 +31,22 @@ export function CancelSubscriptionButton() {
     useFeatureFlag('pause-subscription') &&
     !hasPendingOrActivePause &&
     planIsEligibleForPause
+  const shouldContactSupport =
+    subscription.payment.state === 'paused' &&
+    subscription.payment.remainingPauseCycles === 0
 
   function handleCancelSubscriptionClick() {
     eventTracking.sendMB('subscription-page-cancel-button-click', {
       plan_code: subscription?.planCode,
       is_trial: isInTrial,
     })
-    if (enablePause) setModalIdShown('pause-subscription')
-    else setShowCancellation(true)
+    if (shouldContactSupport) {
+      location.assign('/contact')
+    } else if (enablePause) {
+      setModalIdShown('pause-subscription')
+    } else {
+      setShowCancellation(true)
+    }
   }
 
   if (recurlyLoadError) return null

services/web/test/frontend/features/subscription/components/dashboard/states/active/active.test.tsx

@@ -516,6 +516,35 @@ describe('<ActiveSubscription />', function () {
     })
   })
 
+  describe('contact support for paused subscription with 0 remaining cycles', function () {
+    beforeEach(function () {
+      this.locationWrapperSandbox = sinon.createSandbox()
+      this.locationWrapperStub = this.locationWrapperSandbox.stub(location)
+    })
+
+    afterEach(function () {
+      this.locationWrapperSandbox.restore()
+    })
+
+    it('redirects to contact page when cancel button clicked', function () {
+      const pausedSubscription = cloneDeep(annualActiveSubscription)
+      pausedSubscription.payment.state = 'paused'
+      pausedSubscription.payment.remainingPauseCycles = 0
+
+      renderActiveSubscription(pausedSubscription)
+
+      const button = screen.getByRole('button', {
+        name: 'Cancel your subscription',
+      })
+      fireEvent.click(button)
+
+      expect(sendMBSpy).to.be.calledOnceWith(
+        'subscription-page-cancel-button-click'
+      )
+      expect(this.locationWrapperStub.assign).to.be.calledOnceWith('/contact')
+    })
+  })
+
   describe('group plans', function () {
     it('does not show "Change plan" option for group plans', function () {
       renderActiveSubscription(groupActiveSubscription)